As part of MassHealth's Children's Behavioral Health Initiative "CBHI," CCBC has been designated as the Community Service Agency ("CSA") for Attleboro, Taunton, and surrounding communities.

What is the CSA?

The CSA is a community-based organization whose function is to facilitate access to, and ensure coordination of, care for youth with serious emotional disturbance (SED) who require or are already utilizing multiple services or are involved with multiple child-serving systems (e.g., child welfare, special education, juvenile justice, mental health) and their families.

What is CCBC's Role?

As CSA for the greater Attleboro/Taunton area, CCBC provides the following CBHI services:

CCBC and their therapists and doctors and all that they have are a really good tool to use in battling yourself and others.

- Eric, a CCBC client

  • Intensive Care Coordination (ICC)

    ICC is a care-coordination service that uses the Wraparound process to help youths with serious emotional disturbance. Wraparound puts the family at the center of the planning process and builds a team around the family's vision for their child’s future.

    A Care Coordinator works with the family to create a care planning team for their child. Team members may be family, friends, and people who work with the youth (e.g. teacher, school counselor, caseworker). Together, the team:

    • Completes a risk management and safety plan
    • Conducts a comprehensive home-based assessment of the strengths and needs of both the youth and family
    • Develops an individual care plan that guides the family and team in achieving goals
    • Ensures that services and supports identified on the individual care plan are in place and coordinated
  • Family Support and Training

    Individuals delivering this service are known as Family Partners. Family partners are parents or caregivers of children with special needs themselves — they've "been there" and can share their experiences.

    A Care Coordinator works closely with the family partner to help the parents or caregiver of the youth by:

    • Teaching the parent/caregiver how to navigate the child-serving systems
    • Identifying available services and supports in the community
    • Developing connections with self-help or support groups
    • Supporting and coaching the parent/caregiver in reaching goals identified on the individual care plan

... it's like a second family to me. I'm finally finding myself and who Valerie is again.

- Valerie, a CCBC client

Who is eligible?

Intensive Care Coordination facilitates care planning and coordination of services for MassHealth youth with serious emotional disturbance, under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria for this service.

How are referrals made?

To make a referral, please download and complete the CSA Referral Form. If you would like to be informed about the status of the referral please send a completed release form. Please download and complete the CCBC Authorization Form (release of information). You can e-mail or fax this form to us.

The CSA also has a Systems of Care Committee.

What is the System of Care Committee?

The Systems of Care Committee is intended to establish and sustain collaborative partnerships amongst families, service providers, community organizations, state agencies, faith-based groups, local schools, Mass Health and other community stakeholders. The committee meets monthly to coordinate and illicit family voice into current community resources, to identify supports, and work together to offer a variety of choices to families without always having to recruit formal agency providers. The meetings are open to the public and everyone is welcomed and encouraged to attend. Please review the brochure and schedule of the meetings for further information.

Teen looking left

If you are having an emergency, or have any thoughts of harming yourself, please call 911 or go directly to the nearest emergency room.

More information about the CSA:

Kelley Mann, LICSW
Community Service Agency Program Director

1 Washington St. Taunton, MA 02780  |  Phone: 508-977-8135

Documents and Downloads

Program Brochure
CSA Referral Form
CCBC Authorization & Release Form

Email us or use the form