CCBC offers a Community Support Program (CSP), which is a short-term program which is offered by certain Medicaid providers to provide intensive case management services to clients who are considered to be "at risk" within the community. This program offers a single point of contact for coordination and follow-up on a client's individual care. The Community Support Providers (CSPs) are mobile, flexible, and support clients in their community.

In some circumstances, CSP offers support for clients who have had multiple hospitalizations or poor treatment experiences. Some clients are dually diagnosed with mental health and substance abuse issues, or are pregnant and struggling with addiction, or have suffered a catastrophic event (e.g. homelessness, death of a loved one) that puts them at risk of hospitalization, or have significant medical co-morbidity. Staff work side by side with clients to help them develop the necessary resources they need to live successfully in the community. This may include a housing search, connection to clinical services, application to social security, or transportation to medical appointments.

The CSP also conducts projects where our staff meet with individuals while they are still in the hospital and evaluates their need for continuing care services prior to discharge. By developing this early connection with individuals we have been able to decrease their rate of rehospitalization and help them make an effective engagement with services at a critical stage in their recovery process.

I've been clean for 3 years and 5 months and I’m grateful. You can never be too grateful. You can't forget where you come from. You have to always be aware.

- Henrietta, a CCBC client

My CSP worker seemed to actually care about me as a person and what was happening in my life.

- Mike, a CCBC client

CSP pulled me back from the edge. They gave me total support and helped me with everything that I needed.

- Scott, a CCBC client

If you are having an emergency, or have any thoughts of harming yourself, please call 911 or go directly to the nearest emergency room.

For more information or for referrals to the Community Support Program, please contact one of the office locations below:

Location Phone Fax
Taunton 508-828-9218 508-821-1610
Brockton 508-583-4252 508-583-4821
New Bedford 508-999-4968 508-992-1805
Plymouth 508-732-0161 508-732-0158
Attleboro 508-222-8812 508-222-4129
Fall River 508-672-4022 508-672-4311

Documents and Downloads

Program Brochure
Referral Form - this PDF can be filled out online or on your computer, saved, and emailed to us. Please contact us at the appropriate number above for staff contact information.

Email us or use the form