Job Type: Full time, flexible hours
Location: Taunton, MA
Program Type: Youth Mobile Crisis Intervention
Program Name: Community Behavioral Health Center (CBHC)
Salary Range: Starting salary $43k - $45k
Work Location: Office

Description of Position

A Family Partner brings lived experience as a caregiver of a youth with significant mental health needs. Family Partners collaborate closely with triage call center staff, clinicians, and Program Directors to support parents and caregivers by helping them navigate child-serving systems, identify available community-based services and supports, and establish connections with self-help and peer support groups. We are seeking a Family Partner to join our multidisciplinary team who demonstrates strong cultural humility, effective time management, knowledge of community resources, and well-developed advocacy skills.

Job responsibilities will include:

• Utilize personal and professional life experience to provide non-judgmental, unconditional peer support to parents and caregivers served by the CBHC.
• Engage in a collaborative relationship with caregiver and support the parent/caregiver in meeting their youth’s needs.
• Serve as a bridge to ensure that family and providers understand each other’s perspective and information.
• Model effective coping techniques for parents and caregivers.
• Promote parent/caregiver empowerment by including linkages to peer/parent support and self-help groups in the community.
• Teach the parent/caregiver how to identify formal and community-based resources (e.g., after-school programs, food assistance, housing resources, etc.).
• Complete referrals as needed and maintain documentation in our electronic health record.`

Requirements

• High school diploma/GED or college diploma and a minimum of 2 years working with children/families
• Experience as a caregiver of a youth with emotional and/or behavioral health needs
• Experience navigating any of the child/family-serving systems and advocating for family members involved with behavioral health systems
• Experience with crisis interventions and case consultations and collaboration.
• The candidate must possess good organizational skills, as well as effective verbal, written and computer skills.
• Proficiency with computers including ability to use or learn to use an electronic health record system, audio-visual communication technology (i.e. Doxy or Zoom), and some use of Microsoft Office suite for emails, internal document access, and organization.

Great Benefits

• 3 weeks paid vacation to start, and 4 weeks paid vacation at 2 years
• 12 paid holidays a year including 1 floating holiday
• 10 days of paid sick time a year
• Health, dental, disability, and life insurance
• 403-b with up to 5% employer match
• Tuition reimbursement
• An ability to have a flexible work schedule
• Opportunities for ongoing training, professional development and CEUs

Supportive Environment:

• Supervision
• Support always available in difficult situations
• Training in evidence-based practices
• Support for clinical skill development
• BIPOC support group
• Growth opportunities within the organization

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts. We have a proven history of being committed to offering comprehensive services that best support both our clients and our community, while making services as accessible as possible. CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. At CCBC we also value our team and strive to create a supportive and inclusive work environment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

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Program Information

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Date posted: 1/6/2026