Job Type: Full time
License/Certfication: BS or comparable experience, data analysis certification preferred
Location: Taunton, MA
Program Name: Community Behavioral Health Center
Program Type: Adult Outpatient
Salary Range: Starting salary $45,000 - $55,000
Work Location: Office and remote

Benefits

• 403(b) & 403(b) with up to 5% employer match
• Health, dental, disability, and life insurance
• Pay differential for additional languages spoken
• 3 weeks paid vacation to start, and 4 weeks paid at 2 years
• 12 paid holidays including 1 floating holiday
• 2 weeks sick leave

About Us

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts. We have a proven history of being committed to offering comprehensive services that best support both our clients and our community, while making services as accessible as possible. CCBC provides inpatient, outpatient, and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and many other conditions hindering personal fulfillment. At CCBC we also value our team and strive to create a supportive and inclusive work environment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

Join one of Massachusetts’ leading Behavioral Health Community Partner programs, supporting care coordination for thousands of MassHealth members while gaining firsthand experience in how innovative behavioral health systems operate. Play a key role in client enrollment and eligibility workflows, learning the end-to-end process of how members enter and move through a statewide care coordination program. Provide on-site and remote IT and systems support for eHana, PCC, and other clinical platforms—an opportunity to strengthen technical, problem-solving, and healthcare technology skills in a real-world health care setting. Build valuable data skills by managing member data, generating operational reports, and ensuring data integrity, while working closely with experienced program leaders in a high-performing care coordination environment.

Responsibilities Include

• Assist with technological issues with and CCBC technology (remote server, email, Shared drives, etc.) Coordinate with CCBC IT for issues requiring additional support.
• Support Data and Enrollment manager with duties related to referral assignment, enrollment, data coordination, and On-boarding new staff
• Be able to support staff and supervisors with this on-site and remotely (zoom)
• Generate and schedule multiple recurring weekly/periodic management reports from the Electronic Health Record (EHR) system to meet cyclical needs of multiple managers.
• Demonstrate strong basic spreadsheet skills (e.g., using Microsoft Excel) for data manipulation, analysis, and presentation of information.
• Interpret management reporting needs and translate these requirements into effective report designs within the EHR or through data extraction and spreadsheet manipulation.
• Work collaboratively with various department managers to fulfill their reporting requirements accurately and on schedule.
• Experience with Power BI is desired but not necessary; candidates should possess a strong desire to learn about the platform within a mentored environment.
• Ensure data accuracy and integrity when downloading, manipulating, and reporting information from source systems into final report format

Qualifications

• Advanced skills working with Excel
• A valid driver’s license and reliable transportation
• Willingness to learn and seek guidance as needed
• Good organizational skills, in addition to effective verbal, written and computer skills
• Certification in Data Analysis preferred

Apply Now - Send Resume & Cover Letter

 

Program Information

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  Outpatient Mental Health

  Provides therapeutic care on an individualized basis to those who are experiencing emotional distress or a temporary disruption... read more

Date posted: 12/16/2025