As part of the rollout of the MassHealth Accountable Care Organization (ACO) program, CCBC has been designated as a Behavioral Health Community Partner (BH CP) that will partner with ACOs to integrate and improve health outcomes of MassHealth members with complex long term medical and/or behavioral health needs. In its function as a Community Partner, CCBC will play a primary role in meeting the physical, behavioral and long term care needs of members, including individuals with disabilities, mental illness, substance misuse disorders and co-occurring disorders.

Description of Position

The BH CP Care Coordinator (CC) provides care coordination to identified clients; facilitates the development of a Care Planning Team (CPT); convenes CPT meetings; coordinates and communicates with the members of the CPT to ensure the implementation of the Patient-Centered Treatment Plan (PCTP); works directly with the identified client, his/her primary care and behavioral health providers, and social service providers to implement elements of the PCTP; coordinates the delivery of available services; and monitors and reviews progress toward PCTP goals and updates the PCTP in concert with the CPT. The CC works intensively with Enrollees as the center of accountability for ensuring that services and supports are coordinated across systems and providers. The CC facilitates care planning and coordination which is driven by the needs of Enrollees.

  1. Outreach and engage assigned Enrollees using techniques of Motivational Interviewing.
  2. Work collaboratively with client, family, behavioral health providers, and Primary Care Clinicians (PCCs) to complete Comprehensive Assessment (CAs) and with Care Team to complete Patient-Centered Treatment Plans (PCTPs).
  3. Ensures that members of the team adopt a strength-based, recovery-oriented approach to the Enrollee in coordinating and delivering services.
  4. Follow up with Enrollee, provider, family, social service providers, and natural community supports to ensure PCTP is implemented.
  5. Attend discharge planning meetings when Enrollee is at Emergency Department or Inpatient setting.
  6. Advocating for the Enrollee's access to services.
  7. Facilitate sharing of CA and PCTP and updating as required with members of the care team using available technology and adhering to CCBC, State and Federal policies and regulations.
  8. Documenting activity in the CCBC Care Management Electronic Medical Record (EMR) Module.
  9. Other duties as defined by agency and/or program leadership.


Minimum Bachelor's degree in related field as designated by MBHP, or as waived by CCBC with appropriate human services experience and/or language ability. Must have possession of good organizational skills, plus effective written, verbal and computer skills; experience in navigating client-serving health care delivery systems and experience advocating for Enrollees who are involved with behavioral health systems; and ability to teach Enrollees who are involved with behavioral health systems.

Apply Now - Send Resume & Cover Letter

Date posted: 6/14/2019

Send Resume & Letter

For more information about this position, or to send your resume:

Tara Stuart, BH CP Program Director (

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780

Why build your career at CCBC?

Stable and Established

  • The largest, most innovative mental health and substance abuse care provider in Southeastern MA, with a 50 year history
  • We serve over 12,000 clients annually
  • Committment to innovation and evidence-based practice
  • Committment to erasing the stigma that can surround trauma, mental illness, and addiction

Great Benefits

  • A short commute from both Boston and Providence
  • 3 weeks paid vacation to start
  • 12 paid holidays and sick leave
  • Health, dental, disability, and life insurance
  • 403-b with up to 5% employer match
  • Tuition reimbursement

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.