• Supervise Case Managers that help clients develop the necessary resources they need to live successfully in the community

  • Ensure enactment of each client's Individual Service Plan

  • A short commute from both Boston and Providence

Description of Position

This position will provide supervision for case managers who are providing direct care work to those served in the permanent supportive housing programs through Community Counseling of Bristol County. Additionally, team leaders, will provide supervision to case managers working with clients of MassHealth ACO’s Flex Services with work geared toward housing stability and nutritional balance. Some direct care work will be necessary with each team leader to ensure service needs are met.

Direct Care Responsibilities
  1. Provide Housing supports for those entering the Permanent Supportive Housing programs to ensure clients maintain housing
  2. Provide case management services in the areas of basic living skills, physical and mental health needs, substance use recovery, and housing stability
  3. Create and follow a move on plan with clients of the Permanent Supportive Housing programs
  4. Ensure guidelines are met for qualifying clients for permanent supportive housing prior to program entry
  5. Ensure periodic reviews and guidelines are met in accordance with HUD standards for Permanent Supportive Housing, including but not limited to yearly Housing Quality Standards Inspections, yearly review of income and rent calculations, and regular reviews of service plan for client
  6. Meet with clients regularly depending on needs of the client with a minimum of monthly contact with permanent supportive housing clients.
  7. Ensure all documentation presented in the client files in accordance with program guidelines
  8. Maintain accurate and timely case notes for each client served
  9. Assist with locating and obtaining housing for clients in ACO programming who are identified as homeless
  10. Assist with disbursement of flex funds for eligible clients in ACO program for services available through the funds including but not limited to, security deposits, first month’s rent, and transportation
  11. Follow the case plan provided for ACO clients to ensure housing stability
  12. Assist with maintaining housing through eviction process through assistance with mediation and negotiation with landlord.
  13. Complete all documentation in a timely fashion, including incident reporting
  14. Participate in all required meetings and trainings including but not limited to Continuum of Care meetings as assigned
Supervisory Responsibilities
  1. Meet with case managers assigned to you regularly (minimum of 2x’s monthly) for supervision and guidance
  2. Provide daily support to case mangers on team to ensure they receive necessary support to complete case management tasks effectively
  3. Provide guidance and education on housing issues, regulations, and opportunities for housing through the service area
  4. Assist with planning and development of programs related to housing stability
  5. Other duties as defined by agency and/or program leadership



This position requires a bachelor’s degree and skills related to the delivery of rehabilitation, support, or housing service elements; Familiarity with housing first, recovery and rehabilitation principles.

Must have at least two years of human services related with at least one year with the adults who have a history of chronic homelessness, mental illness/and or substance abuse; Must possess good organizational skills, effective written, verbal and computer skills.

Other Job Requirements

Knowledge of core competencies as identified by the employee’s assigned department; Must have a valid driver’s license in the state of residence and submit a copy of satisfactory record of driving from the state of residence of registry of motor vehicles, as determined by the department vice president; Must complete MA and ADP Criminal Offense Record Information (CORI) process; Must have computer literacy as related to the requirements of the position.

Apply Now - Send Resume & Cover Letter


Program Information

Date posted: 5/2/2022

Send Resume & Letter

For more information about this position, or to send your resume:

Angela Clarke, Program Director of Supportive Housing (

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Phone: 508-828-9116

Why build your career at CCBC?

Stable and Established

  • The largest, most innovative mental health and substance abuse care provider in Southeastern MA, with a 50 year history
  • We serve over 12,000 clients annually
  • Committment to innovation and evidence-based practice
  • Committment to erasing the stigma that can surround trauma, mental illness, and addiction

Great Benefits

  • A short commute from both Boston and Providence
  • 3 weeks paid vacation to start
  • 12 paid holidays and sick leave
  • Health, dental, disability, and life insurance
  • 403-b with up to 5% employer match
  • Tuition reimbursement

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.