• Support CCBC's Outpatient and Day Services programs and clients

  • A short commute from both Boston and Providence

Description of Position

Behavioral Healthcare Center with multiple locations seeks candidates to support Outpatient and Case Management Services locations.

Essential Duties and Responsibilities:

Scheduling and Registration - schedules patient appointments; loads, verifies and updates patient demographics; scans, loads and verifies insurance coverage. Collects signed HIPAA and Consent for Treatment documents; collects co-payments and other self-pay obligations; provides clients with an estimated self-pay obligation when appropriate; processes payments.

Clerical - answers incoming telephone calls and is knowledgeable about services provided throughout the organization. Receives, sorts, and routes mail. Maintains fax machines, assists users, sends faxes. Ensures reception & lobby areas are well maintained and clean.

Required to work a rotating shift which will require at least one weekend per month, primary schedule will be 8am to 5pm. May be required to work flexible hours and overtime during peak hours. May be responsible for working in alternate locations. Performs all other duties as assigned.


High School diploma or equivalent; previous behavioral or medical reception experience preferred.

Candidates must have ability to multitask and work well both independently and with a team. Excellent internal and external customer service skills required. Adheres to HIPAA regulations.

Apply Now - Send Resume & Cover Letter

Date posted: 8/22/2022

Send Resume & Letter

For more information about this position, or to send your resume:

Front Desk & MR (

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Fax: 508-824-6604

Why build your career at CCBC?

Stable and Established

  • The largest, most innovative mental health and substance abuse care provider in Southeastern MA, with a 50 year history
  • We serve over 12,000 clients annually
  • Committment to innovation and evidence-based practice
  • Committment to erasing the stigma that can surround trauma, mental illness, and addiction

Great Benefits

  • A short commute from both Boston and Providence
  • 3 weeks paid vacation to start
  • 12 paid holidays and sick leave
  • Health, dental, disability, and life insurance
  • 403-b with up to 5% employer match
  • Tuition reimbursement

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.