Job Type:
Full-Time, Tuesday through Sunday
Job Level:
Entry Level; no experience required
BA, BS or BSW in psychology or a related field
Taunton, MA
Program Name:
Mobile Crisis Intervention (MCI)
Program Type:
Community based, outpatient
Pay Rate:
Sign On Bonus:
Work Location:

At Community Counseling of Bristol County (CCBC), we are building an amazing team of professionals who are changing the way mental health is treated in Southeastern Massachusetts. You can find us in schools, homes, the community, and our Taunton and Brockton offices empowering our clients with the latest evidence-based behavioral health treatments. We are a non-profit community mental health center serving over 50 communities in Massachusetts and growing! CCBC provides outpatient and urgent care services to adults and children overcoming depression, anxiety, mood disorders, substance abuse, and other conditions hindering personal fulfillment. If you are caring, dedicated, and ready to grow your career, we would love to hear from you!

Description of Position

Community Counseling of Bristol County’s Mobile Crisis Intervention (MCI) is looking for full-time bachelor’s level clinicians to join us in providing emergent and urgent mental health care to persons suffering from behavioral health, and/or substance abuse crisis. As part of our multidisciplinary team of clinicians, psychiatric staff, and nurses, clinicians use a range of best clinical practices and treatment modalities to stabilize clients in the community to prevent hospitalization.

Job responsibilities
  • Respond to emergency phone calls offering phone triage and area resources as appropriate. The call center supports the resiliency, wellness, and recovery of all Members to whom it provides services and integrates mental health, substance use disorder, and wellness and recovery principles and practices across the service delivery model.
  • Verify client insurance coverage
  • Assist with phone calls, evaluation requests and report back to the program director/supervisor on site or AOC
  • Assist in linking and referring families to appropriate services along the continuum of care.
  • Complete safety screens for community-based evaluation requests
  • Execute bed searches for clients awaiting placement
  • Escalate complicated cases to the appropriate supervisor to advocate for the needed resources/supports
  • Assist with daily protocols such as the EPIA process
  • Update tracking of pending and boarding cases as evaluation requests and dispositions unfold
  • Assist the call center as needs arise or as requested by a supervisor
  • Follow parameters set by MCEs
  • Complete required program documentation, forms and mandated reports
  • Maintain appropriate internal collaboration with co-workers
  • Attend all necessary meetings, supervision and trainings deemed appropriate by management level staff
  • Consider all ethical and legal parameters when providing above named services and seek consultation when parameters are unclear
  • Perform other duties as assigned


  • Bachelor's degree in Psychology, Social Work, Counseling Psychology, or closely related discipline
  • Possess a valid driver's license and reliable transportation
  • Comfortable in a fast-paced work environment handling clients in crisis

Preferred Qualifications

  • Experience with Electronic Health Records (EHR) systems

Apply Now - Send Resume & Cover Letter


Program Information

  • Emergency Psychiatry Services

    When a person is suffering the pain of acute psychiatric disorder or other traumatic life circumstance, immediate intervention can minimize distress and disruption... read more

Date posted: 9/6/2023

Send Resume & Letter

For more information about this position, or to send your resume:

Courtney Matto, LMFT (

Community Counseling of Bristol County
1 Washington St. Taunton, MA 02780
Phone: 508-828-9116

Why build your career at CCBC?

Stable and Established

  • The largest, most innovative mental health and substance abuse care provider in Southeastern MA, with a 50 year history
  • We serve over 12,000 clients annually
  • Committment to innovation and evidence-based practice
  • Committment to erasing the stigma that can surround trauma, mental illness, and addiction

Great Benefits

  • A short commute from both Boston and Providence
  • 3 weeks paid vacation to start
  • 12 paid holidays and sick leave
  • Health, dental, disability, and life insurance
  • 403-b with up to 5% employer match
  • Tuition reimbursement

Make Recovery a Reality

Working with CCBC gives you the chance to change your own path while helping others find theirs. As you provide hope and healing to people who need it most, you'll be just as inspired by the quality of people you work with as the outcomes you provide together. Join us and be a part of the next success story.