COMMUNITY SERVICE AGENCY

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As part of MassHealth's Children's Behavioral Health Initiative "CBHI," Community Counseling of Bristol County, Inc. has been designated as the Community Service Agency ("CSA") for Attleboro, Taunton, and surrounding communities.

What is CBHI?

The CBHI is an interagency initiative of the Commonwealth's Executive Office of Health and Human Services designed to strengthen, expand, and integrate Massachusetts state services into a comprehensive, community-based system of care to ensure that families and their children with significant behavioral, emotional, and mental health needs obtain the services necessary for success in home, school, and community.

In order to ensure that Massachusetts has the infrastructure to successfully support and implement the CBHI, the Massachusetts Behavioral Health Partnership (MBHP), in collaboration with the four MassHealth-contracted managed care organizations (MCOs) - Boston Medical Center HealthNet Plan, Fallon Community Health Plan, Neighborhood Health Plan, and Network Health - has procured a network of Community Services Agencies (CSAs).

What is a CSA?

A CSA is a community-based organization whose function is to facilitate access to, and ensure coordination of, care for youth with serious emotional disturbance (SED) who require or are already utilizing multiple services or are involved with multiple child-serving systems (e.g., child welfare, special education, juvenile justice, mental health) and their families.

What is CCBC's Role?

As CSA for the greater Attleboro/Taunton area, CCBC will provide the following CBHI services:

  • Intensive Care Coordination (ICC)
    ICC is a care-coordination service that uses the Wraparound process to help youths with serious emotional disturbance. Wraparound puts the family at the center of the planning process and builds a team around the family's vision for their child’s future.

    A Care Coordinator works with the family to create a care planning team for their child. Team members may be family, friends, and people who work with the youth (e.g. teacher, school counselor, caseworker). Together, the team:
    • Completes a risk management and safety plan
    • Conducts a comprehensive home-based assessment of the youth’s and family’s strengths and needs
    • Develops an individual care plan that guides the family and team in achieving goals
    • Makes sure services and supports identified on the individual care plan are in place and coordinated

  • Family Support and Training
    Persons delivering this service are known as Family Partners. Family partners are parents or caregivers of children with special needs themselves — they've "been there" and can share their experiences.

    A Care Coordinator works closely with the family partner to help the parents or caregiver of the youth by:
    • Teaching the parent/caregiver how to navigate the child-serving systems
    • Identifying available services and supports in the community
    • Developing connections with self-help or support groups
    • Supporting and coaching the parent/caregiver in reaching goals identified on the individual care plan

Who is eligible?

Intensive Care Coordination facilitates care planning and coordination of services for MassHealth youth with serious emotional disturbance, under the age of 21, and enrolled in MassHealth Standard or CommonHealth who meet the medical necessity criteria for this service.

How are referrals made?

To make a referral, please download and complete the CSA Referral Form. You can e-mail or fax this form to us. For further information or questions, don't hesitate to get in touch.

Contact Information:
One Washington St.  Taunton, MA 02780
Phone: 508-977-8124